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 Coronavirus Information

The NHS in England and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from Italy, mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers - click here .

Call 111 now if you've been:

  • To Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
  • To other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • To Italy, Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • In close contact with someone with confirmed coronavirus

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.


Repeat prescription requests are no longer accepted by phone.  Use the online service, post or request in person.


Non-NHS Services

non_nhs_services1It is important to understand that the completion by doctors of forms/reports is not core NHS work. It is private work undertaken by your GPs in their own time and not their usual surgery NHS time. Please try to be patient - NHS work does and must always take priority over private work.

1. Forms or reports such as private medical insurance claims, holiday cancellations, sickness or accident reports should be brought or sent to the surgery. It will then be given to your doctor for completion. There will be a charge for this, payable on collection of the completed form.

2. Insurance forms are reports compiled from your medical records for purposes such as life assurance, mortgages etc. These forms may appear to take some time to complete, as it is not uncommon for it to take up to one month between you signing the consent form/request for information and the surgery receiving the documentation. Further delays can occur if a doctor is on holiday. Please be patient.

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability for any medical examinations required.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website